TAH 2200 - Front Office Operations

3 Credit(s) Hours: 3 hrs.

Survey of front office operations within a hotel including front desk, reservations, customer service, night audit, marketing and human resources. Students master and apply critical skills and competencies for careers in the hospitality industry. Preparation for industry certification through the American Hotel and Lodging Association with the successful passing of the American Hotel and Lodging Association’s Certified Front Desk Representative exam.

Prerequisite(s)/Corequisite(s): TAH 100
Department: Tourism and Hospitality